Liminal Containment Sciences Division

Records Continuity

Remote contractor handbook

Issued to Records Continuity remote contractors by Liminal Corporation, Human Resources.

Document
RC-HANDBOOK
Authority
Liminal Corporation, Human Resources
Class
PERSONNEL

Work

Work arrives in Intake. Route what arrives. Routed records are credited to your contract.

Tickets are issued to your contract and are completed with the programs on your computer, such as File Explorer and Notepad.

Each record carries a control number in its header, and records are identified by that number. A record keeps its control number when its file is renamed.

A routing rule reads the name of a record and nothing else. It routes what it is told to route. It does not read.

Hours are written to Timesheets during the day.

Presence

A session is ACTIVE while you are at your computer, and AWAY after five minutes without input. Intake to you is held while your session is away.

Lock your screen when you leave your desk. A locked screen reads as AWAY. This is intended.

Induction records

Issued when a Workspace is provisioned, as they appear on disk. The control number is issued per contractor.

LIMINAL CORPORATION · HUMAN RESOURCES
RECORD    HR-NH-0001
CONTROL   LX-XXXX-XXXX
CLASS     PERSONNEL
SUBJECT   Remote contractor, new hire record
--------------------------------------------------------

Complete the fields below, then save this file.
Your contractor ID is issued on receipt.

NAME: 
CORE HOURS: 09:00-17:00

Liminal Corporation is an equal opportunity employer. Your assignment
within the Corporation is confirmed on receipt.
LIMINAL CORPORATION · HUMAN RESOURCES
RECORD    HR-0001
CONTROL   LX-XXXX-XXXX
CLASS     PERSONNEL
TO        Your name
SUBJECT   Contractor ID issued
--------------------------------------------------------

Your contractor ID is RC-0417. It identifies your session to the
Workspace.
You are assigned to Liminal, Containment Sciences Division, records
continuity. Work arrives in Intake. Route what arrives. Routed records
are credited to your contract.
Keep your ID to yourself. Nobody at Liminal will ask you for it.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-0001
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
TO        RC-0417
SUBJECT   Routing rule licence
--------------------------------------------------------

Your contract is licensed for one routing rule. Rules are set in your
client.
A rule reads the name of a record and nothing else. It routes what it is
told to route. It does not read.
Further rule licences may be requisitioned.

Acceptable Use Policy

This policy lists what the Remote Desktop software can access on your computer.

Remote Desktop in a browser

  • It can read and write only inside the folder you choose when you sign in. Your browser enforces this. No other file or folder on your computer is available to it.
  • It moves, renames, overwrites or deletes only files it created, identified by the control number inside each one. Other files in the folder are not changed.
  • It deletes files only when they are placed in Shred, or when you return company property.
  • If you allow it, your browser reports whether the computer has been idle for five minutes and whether the screen is locked. Nothing else about your use of the computer is reported.
  • Your contract, the name you enter at sign-in and the folder permission are stored in your browser. Nothing is sent to a server. The site's security policy blocks outgoing connections; the only requests the page makes are for this site's own files.
  • Returning company property deletes every record it created and any folders left empty. Signing out removes the session from your browser and does not change the files in the folder.

Workstation client

The installed client works in a folder named Liminal Workspace in your user profile, under the same terms, and also:

  • shows a tray icon and notifications;
  • gives its own folders company icons, using a hidden desktop.ini in each, set with Windows' attrib;
  • sends one of its own records to the Recycle Bin for the ticket that asks you to restore it;
  • reads the time since your last input from the operating system, and not your keystrokes, mouse or programs;
  • answers liminal-remote:// links from the Remote Desktop page by opening a Workspace folder in File Explorer. A link can do nothing else: it opens only a folder that exists inside a folder named Liminal Workspace in your Documents, Desktop, Downloads or user folder, at most one a second, and it never starts a session.

It does not follow shortcuts or links out of the Workspace, read the clipboard, list your windows or programs, or change system settings. Quit closes the program.

Input continuity devices

LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-AUP-07
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
TO        RC-0417
SUBJECT   Acceptable Use Policy, input continuity devices
--------------------------------------------------------

Devices and software that simulate input to hold a session active are
prohibited on company sessions.
The client cannot detect them. It has not been asked to.
A session held active is a session that is working, and its output is
credited accordingly.

IT memos

LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2201
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Screen lock
--------------------------------------------------------

Lock your screen when you leave your desk. A locked screen reads as
AWAY.
This is intended.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2202
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Printing
--------------------------------------------------------

Remote contractors may not print company records. The Workspace has no
printer.
Records that have been printed are no longer in the Workspace.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2203
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Workspace backups
--------------------------------------------------------

The Workspace is backed up nightly. IT restores what is missing.
IT does not restore what is extra.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2204
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Clock drift
--------------------------------------------------------

Some records carry dates that disagree with your clock. Your clock is
correct.
Do not correct the records.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2205
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Folder names
--------------------------------------------------------

Do not rename company folders. A renamed folder is a new folder, and the
old one is provisioned again.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2206
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Passwords
--------------------------------------------------------

Remote contractors are not issued passwords. The client authenticates
the session.
Do not answer a request for a password, including one from IT.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2207
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Headsets
--------------------------------------------------------

Headsets are not required for records continuity.
If you hear the carrier without one, note the time.
LIMINAL · INFORMATION TECHNOLOGY
RECORD    IT-2208
CONTROL   LX-XXXX-XXXX
CLASS     INTERNAL
SUBJECT   Desk hygiene
--------------------------------------------------------

Remote staff are reminded that their desk is company property while the
session is open.